Privacy Policy
We (also referred to as "We", "Us" or "Our") are committed to safeguarding your privacy and protecting your personal data.
This Privacy Policy explains how we collect and store the information you provide through the website Neon Trivox (the “website”).
These principles will be upheld:
- To ensure transparency, we explain how we collect and process your personal information:
Our goal is to enable you to make informed choices about the use and processing of personal data. This website was created for that reason. We employ various methods and procedures to deliver relevant information on how your personal data is used.
If we determine you require specific details, we will provide them at the appropriate date and time.
We’re pleased to answer your questions and clarify any legal limitations. Please contact us by email at info@neon-trivox.com
- Personal data will be used solely for the purposes outlined in this policy.
Personal Data may be processed by Us for various purposes, such as offering you the website and connecting you with third-party trading platforms (the 'Services'), enhancing the site, safeguarding our rights and interests, facilitating service maintenance and provision, meeting legal and regulatory obligations, and carrying out administrative and business activities to support the delivery and use of the Services.
We also process personal data to better understand your preferences and needs.
- To take advantage of powerful tools designed to safeguard your rights concerning personal data:
To enable you to exercise your rights, we offer extensive support and resources. You may contact us at any time to request access to, correction of, or deletion of your personal data. Additionally, we can suspend its use for specified or general purposes, or transfer the information to you or a designated third party. We are fully prepared to accommodate your requests.
- Safeguard your personal data:
While we cannot guarantee complete security of your personal data, we will continue to use a wide range of methods and techniques to safeguard it.
Our privacy and security policy is comprehensive.
1. The Scope?
This policy outlines the personal data the company collects from individuals, how it processes and protects it, and when it may be shared with third parties.
This Policy covers information related to an identified or identifiable natural person. An identifiable natural person is someone who can be directly recognized or whose identity can be established using additional information we hold or can access.
The Policy defines “processing” as any operation that requires collecting or using personal data. It includes the management, structuring, and storage of personal data.
Our services are intended for general audiences and are not designed for any person under the age of 18. We do not knowingly seek, collect, or retain personal information from anyone under 18. We also do not permit such individuals to access our services. If we become aware that we hold data about minors, we will erase it as swiftly as possible.
2. What personal data do we hold about you?
When you access our service channels or visit our website, we collect personal data. In some cases, we may ask you to provide this information directly. In other cases, we gather personal data by analysing your use of our services and channels or by receiving it from our third-party partners.
3. You are not required to provide personal information to the company, and will face no consequences for declining to do so.
You are under no obligation to provide personal data. However, in some cases, choosing not to supply it may prevent us from offering services or users from accessing the website.
4. What types of personal data will we collect? When you visit our website, we will collect the following personal information:
This information includes details about your online activity logs, traffic data (including IP address, date and time of access), your language preference, software crash logs, browser type, and the device you used. These details are not considered private and cannot be used to identify or trace you.
Personal Data We Receive from You: Any personal data you voluntarily provide to us when connecting to a third-party online trading platform through us.
Personal information you provide specifically to third-party platforms to facilitate transactions includes your full name, address, phone number, and email address.
5. Legal Basis and Rationale for Processing Personal Data
The company processes your personal data for the purposes outlined in this section and in accordance with the applicable legal basis.
The company cannot process your personal data without a legal basis. The legal grounds on which it may rely to process your personal data are:
- You have consented to the processing of your personal data for one or more purposes. This applies when you provide personal information through the website so that we can transfer it to a third-party trading platform.
- The Company or a third party may need to process data to meet its legitimate interest. For example, this could involve improving our services or defending legal claims.
- Processing must comply with legal obligations.
Contact us by email for further details on the processing required to safeguard legitimate interests.
Below is a list of reasons and legal grounds under which we may use the personal data you provide. Personal data.
Provide your personal information to third parties upon your request to access digital trading
If you request it, we may ask you to provide personal data to share with third-party companies.
You have consented to the processing of your personal data for one or more purposes.
To address any requests, questions, or concerns you may have about our services, we require personal data to provide you with accurate answers.
The company's legitimate interests or those of any third party must be processed.
To satisfy any administrative, judicial or legal obligation, personal data is processed as necessary to comply with applicable legal requirements.
Processing is required to comply with legal obligations.
To enhance our services, we may use personal data. This includes, among other things, crash and malfunction reports that we collect in relation to our services.
We will process the company’s legitimate interests and those of any third party.
Preventing Fraud and Misuse of Our Services
To carry out and oversee activities that align with our service requirements, including back-office operations, business development initiatives, strategic decision-making, and oversight mechanisms.
The company's legitimate interests or those of a third party must be processed.
To support decision-making on a variety of business and operational issues, we utilize diverse and comprehensive analytical approaches, including rigorous statistical methods.
The company's legitimate interests, or those of a third party, must be processed.
To safeguard our assets, rights, and interests, as well as those of third parties, we have developed HTML0 to establish, assert, and defend legal claims and, where necessary, to process personal data in order to protect our rights, interests, or assets, or those of third parties, in compliance with any applicable laws, regulations, agreements, conditions, terms, or policies.
Processing must serve the company’s legitimate interests or those of a third party.
6. Transfer of Personal Data to Third Parties
The company may also share personal data, such as IP addresses, with third-party service providers—including hosting and storage companies—for purposes such as analyzing user experiences.
You may also instruct us to share specific personal data you have provided with third-party trading platforms. Upon your request, we will transfer this data to those platforms, and its use will be governed by their respective privacy policies. Please note that your data may be shared with multiple trading platforms.
The Company may share personal data with affiliated entities or business partners, providing the appropriate resources and expertise needed to further enhance and refine the products and services it offers to its customers.
In cases where protecting third-party rights or assets is necessary, The Company may disclose personal data to regulatory, local, or other official authorities.
We may also share your personal data with potential investors or buyers, with lenders to the company, or with any other group company in the event of such a transaction (including the transfer or sale of assets owned by the company or any other group entity), or as part of any merger, restructuring, consolidation, or bankruptcy involving the company or any other group business.
7. Third-Party Cookies and Services
We may engage third-party services, such as advertisers on our website and analytics providers. These partners may also use cookies or similar technologies.
Cookies are small text files stored on your device each time you visit or access our website. They collect data on your preferences and browsing habits to enhance your experience, remember your settings, and tailor the products and services you may find valuable. Cookies also support website analytics and statistical reporting.
We use two types of cookies: session cookies and persistent cookies. Session cookies are downloaded temporarily to your device and expire once you close your browser. Persistent cookies remain on your device after you close your browser, helping us recognize you on future visits and making it easier for you to return to the site.
Types of cookies:
We may use them according to their intended purpose:
Cookies are essential for optimal website performance
These cookies are necessary to grant you access to the features you’ve requested and to navigate our website. They also allow us to deliver the information, products and services you’ve asked for.
They are necessary for your device to download and stream data, enabling you to navigate the website, use its features, and return to pages you’ve previously visited.
Cookies collect personal data, such as your username and last login date, to confirm your login status on the site.
Session cookies are deleted when you close your web browser.
Functionality cookies
Cookies enable us to recognize you on each visit to our site and remember your preferences.
They remain valid until the expiry date and are retained even after closing the browser.
Cookies for performance
We use cookies to gather statistical data on the site's performance and help optimize it. They also allow us to conduct analysis of our website.
Cookies store anonymous data that is not associated with any identifiable natural person.
These cookies are removed when you close your browser. Other cookies remain valid indefinitely.
Cookies have been blocked or removed.
To block or remove cookies, adjust your browser settings. The links below will guide you through the process for several popular browsers.
- firefox
- Microsoft Edge
- Google Chrome
- safari
However, please note that some or all of the website’s functions and features may not work as expected if this occurs.
ONLINE TRACKING NOTICE
The Company will retain your personal data only as long as necessary to fulfill the purposes for which it is processed, as described in this policy, or for any longer periods required or permitted by applicable laws, regulations, policies, or orders.
We will share your information with third-party trading platforms for 12 months. With your consent, we will continue sharing your data for an additional 12 months.
We regularly review the Personal Data we hold to confirm it is no longer required.
9. Transfers of personal information to third countries or international organizations
Your personal information may be transferred to other countries—such as a third country (i.e., a country other than the one where you reside) or to international organizations or jurisdictions. The Company takes all necessary steps to protect the personal data you provide and ensures that you can assert your rights and access effective legal remedies.
These protections and safeguards are available to all residents of the European Economic Area (EEA).
- Transfer to a third country or international organisation that the European Commission has recognised as providing adequate protection for personal data transferred to it under Article 45(3) of Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 (the “GDPR”)
- The transfer is made in accordance with a legally binding, enforceable agreement between public entities or authorities under viro Article 46(2)(a).
- The transfer was carried out in accordance with the standard data protection clauses adopted by the European Commission under Article 46(2)(c) of the GDPR. These clauses can be viewed at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
We can provide information on the security measures we use to safeguard your personal data when transferring it to third-party countries or international organizations. Please email us at info@wealthwaydigital.uk
10. Safeguarding Personal Data
We implement comprehensive organizational and technical safeguards to protect personal data. These measures prevent accidental or unlawful destruction, loss, or alteration of such data.
We cannot guarantee the error-free security of your personal data, nor can we be held liable for any intangible, incidental or consequential damages arising from its use or disclosure. This includes, but is not limited to, the disclosure of personal data due to transmission errors, unauthorised third-party access or any other cause beyond our control.
If we are subject to legal or other obligations beyond our control, we may need to share your personal data with third parties, such as public authorities. We cannot influence how these third parties protect your data in such circumstances.
No method of transferring personal data online is entirely risk-free. The Company cannot guarantee the security of any personal data you send to us via the Internet.
11. Hyperlinks to external third-party websites
Our website provides links to third-party sites and applications. These sites and applications operate independently of our company. We are not responsible for the collection or processing of personal data by these sites or applications. This Policy does not apply to activities conducted on those sites or applications.
When visiting any third-party websites or apps we recommend, please review their privacy policies before accessing or using them. We also suggest providing any personal data directly to those services.
12. Amendments to this Policy
This policy may be updated at any time. When we make changes, we will post the revised policy on our website. For significant modifications, we will also notify you through the channels we deem appropriate and publish an announcement on our site. Unless otherwise noted, all amendments take effect upon the publication of the updated policy.
13. Your rights regarding your personal information
You have the right to ask us to verify the accuracy of the personal data we hold about you, correct any errors, and delete any personal data we no longer need. You may also limit the types of processing applied to your personal information.
If you are an EEA resident, please refer to this page:
You have rights regarding the personal information you provide. To exercise these rights, please send an email to the address below.
Access rights
The Company can verify the accuracy of any personal data processed about you. If confirmed, you may access your personal data.
The Company will provide an electronic copy of the personal data we are currently processing and may charge a reasonable fee for any additional copies. The data will be made available electronically upon request.
Access to personal data must not infringe on the rights and freedoms of others. If a request would harm another’s rights or freedoms, the company may refuse or limit its response.
Right to rectification
The Company may correct any inaccurate personal data. You have the right to request correction of any incomplete personal data about you, taking into account the purpose of processing.
Right to Erasure
The following reasons are applicable: (a) Personal data are no longer needed for the purpose for which they were collected or processed; (b) You withdraw consent and no legal basis remains to process them; (c) You object at any time, for reasons specific to your situation, to the processing of personal data about you based on legitimate interests pursued by us or a third party; (e) Personal data are processed unlawfully; (f) Personal data must be erased to meet the company’s legal obligations.
This right does not apply when the processing is necessary (a) to comply with a legal obligation under European Union or member state law; or (b) to establish, exercise, or defend legal rights.
Processing restrictions
If you are concerned about the accuracy of your personal data, you may request that the company limit its processing.
If you request that personal data be restricted, we will retain it only with your consent, to establish, exercise, or defend legal rights, to protect another natural individual’s rights, or for reasons of substantial public interest within the European Union or a member state.
Your Right to Data Portability
If the processing is carried out by an automated system and is based on your consent or on a contract to which you are a party, you have the legal right to access and review the personal data you have provided to the company.
You are entitled to request that your personal data be transferred directly from the company to another controller if technically feasible. Exercising your right to data portability does not affect your rights under the right to erasure. Your right to data portability does not interfere with the rights or freedoms of others.
Right to challenge
You have the right to object at any time to any processing of your personal data based on the legitimate interests of the company or a third party. This objection is not limited to profiling carried out on those interests. If we establish compelling legitimate grounds for processing your data, we may continue processing unless you demonstrate that your rights, freedoms or interests override those grounds, or unless the processing is necessary for the establishment, exercise or defense of legal claims.
Regarding direct marketing, you have the right to object at any time to the processing of your personal data.
Right to Decline Consent
You may revoke your consent for us to process your personal data at any time. This will not affect the legality or lawfulness of any processing carried out on the basis of your consent prior to its withdrawal.
You have the right to file a complaint with the authority that oversees you.
You may file an appeal with the supervisory authority established by a member state to protect and ensure individuals’ fundamental rights regarding the processing of personal data within the European Union.
The laws of the European Union and its Member States may restrict your rights over personal data, as detailed in Section 13.
We will provide the requested information in accordance with your rights under section 13 of this agreement within one month of receiving your request. If necessary, this deadline may be extended by up to two months, depending on the nature and volume of requests. We will notify you of any extension and the reasons for it within the initial one-month period.
Provided it does not conflict with the provisions of section 13 of the law, any information you request under that section will be provided free of charge. If a request is unjustified or excessive—particularly if repeated—we may charge a reasonable fee to cover administrative costs for supplying the information or carrying out the requested action. We may also decline to act.
If we have any doubts about the real identity of the person who submitted your request, the company may ask you for further information.